CIO Calgary Summit | September 28, 2017 | Calgary Marriott Downtown - Calgary, AB, Canada

↓ Agenda Key

Keynote Presentation

Visionary speaker presents to entire audience on key issues, challenges and business opportunities

Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee." title="Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee.

Executive Visions

Panel moderated by Master of Ceremonies and headed by four executives discussing critical business topics

Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members." title="Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members.

Thought Leadership

Solution provider-led session giving high-level overview of opportunities

Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community." title="Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community.

Think Tank

End user-led session in boardroom style, focusing on best practices

Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard." title="Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard.

Roundtable

Interactive session led by a moderator, focused on industry issue

Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done." title="Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done.

Case Study

Overview of recent project successes and failures

Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions." title="Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions.

Focus Group

Discussion of business drivers within a particular industry area

Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions." title="Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions.

Analyst Q&A Session

Moderator-led coverage of the latest industry research

Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst." title="Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst.

Vendor Showcase

Several brief, pointed overviews of the newest solutions and services

Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences." title="Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences.

Executive Exchange

Pre-determined, one-on-one interaction revolving around solutions of interest

Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest." title="Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest.

Open Forum Luncheon

Informal discussions on pre-determined topics

Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch." title="Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch.

Networking Session

Unique activities at once relaxing, enjoyable and productive

Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive." title="Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive.

 

Thursday, September 28, 2017 - CIO Calgary Summit

7:00 am - 7:55 am

Registration and Networking Breakfast

 

8:00 am - 8:10 am

Welcome Address and Opening Remarks

Presented by:

James Ross, President and Principal Consultant, Ignite Technovations Group View details

 
 
 

8:10 am - 8:40 am

Share:

Keynote Presentation

HP Presents: The Mindset of Hacker

As Sun Tzu famously said, "to know your enemy, you must become your enemy." This session is a unique opportunity to do just that. Join Canada's most infamous reformed hacker, Michael "MafiaBoy" Calce, as he sheds light on the biggest threat to today's CISO. Michael's presentation will provide a unique perspective on hackers' motives and tactics by highlighting the more unique methods and entry points targeted by today's cyber criminals.

Sponsored by:

HP Inc. View details

 
 
 

8:45 am - 9:15 am

Share:

Keynote Presentation

Maximize your Competitive Edge with Cognitive Technologies

Today's sophisticated analytics and ever-evolving cognitive technologies are enabling organizations to respond rapidly to customer demands with a competitive edge.  Progressive IT executives are adopting next generation cloud and services to increase operational efficiency and service quality with speed and security - all while delivering on LOB objectives. 

Join IBM's Mickey Iqbal as he shares:

  • How leading IT executives are applying automation and self-learning technologies to turn unmanageable amounts of services-related data into insights that spur business growth. 
  • Customer case studies that demonstrate the benefits of IBM's emerging, open standards-based integrated delivery platform.

Sponsored by:

IBM View details

 
 
 

9:20 am - 9:45 am

Executive Exchange

 

Share:

Thought Leadership

Become a Change Agent for Business Transformation

Today's modern CIO is embarking on a digital transformation journey exploring radical hybrid IT strategies and leveraging new technologies like Cloud, Social, Mobile and Big Data. However, with 'keeping the lights on' legacy IT components costing nearly 90% of a typical IT budget, how can IT make powerful advancements and lead business change? 

Join this interactive session to learn how award-winning CIOs are successfully tipping the balance by liberating people, time and money from costly ongoing maintenance of their ERP systems including SAP and Oracle, to invest in strategic initiatives that create real-world competitive advantage.

Sponsored by:

Rimini Street View details

 
 
 

9:50 am - 10:15 am

Executive Exchange

 

Share:

Executive Boardroom

Technology in Transition - Delivering Peace of Mind

With shrinking budgets and resources, CIOs are challenged with deploying technologies that address: a new workplace demographic, a more mobile workforce, cost reductions, and driving efficiencies, while at the same time providing innovation to the business. However, without adoption, even the best solutions fail. 

Ensuring that workplace technologies are easy and intuitive to use is critical to their success. 

We will discuss the evolution of the distributed workforce including: increasing efficiencies and effectiveness, reducing costs, meeting and exceeding customer expectations, and innovative technologies รข?" all with a proven path to adoption through familiar interfaces. We will also discuss options for you to consider to deliver these strategic enablers into your business.

Sponsored by:

Rogers Communications Canada Inc. View details

 
 
 

10:20 am - 10:30 am

Morning Networking Coffee Break

 

10:35 am - 11:00 am

Executive Exchange

 

Think Tank

Evolving From Legacy To Achieve Digital Transformation

For most IT organizations, the way to get there is through a digital transformation framework, which produces a radically different and modern approach to technology and support that is based on a principle of business agility. It emphasizes moving quickly to adjust to the way the customer in the global techno-society wants to interact. 

Digital transformation requires a new business operating vision and a strategy on how to deliver that vision. includes technology infrastructure, tools, applications, communications, staff capabilities, staff competencies and more. The CIO has to work closely with corporate planning to define the type of support that will be needed and how the technology infrastructure and capability will evolve and to create a flexible investment plan that can be adjusted over time. Key elements must include the redesign of the technology infrastructure to reduce complexity and cost while increasing scalability, a rethinking of how business and IT work together, and an ability to quickly adopt and integrate new advanced technologies. 

Until recently, this goal has been almost impossible to achieve, because few companies have the ability to replace legacy infrastructure and applications. And it has been almost impossible to unlock legacy functionality and data for use with modern technology.

Presented by:

Miguel Kanafany, Senior Director Infrastructure & Integration Canada, Sysco Corporation

 
 

11:05 am - 11:30 am

Executive Exchange

 

Thought Leadership

Realizing the Enterprise of Things - Securing Corporate IP, Data and Communications Across Multiple Endpoints

Organizations today need to securely enable their mobile workers, while allowing for a rich user experience - but how do you effectively balance the two as new device types proliferate and the lines between desktops, laptops, tablets, smartphones, wearables and even IoT blur? How does the enterprise stay in control? 

This session will examine best practices in approaching data security, endpoint management and communication & collaboration with wide support for different operating systems, form factors, and ownership models in your organization's Enterprise of Things journey.

Sponsored by:

BlackBerry View details

 
 
 

11:35 am - 12:00 pm

Executive Exchange

 

Executive Boardroom

The Enterprise Immune System: Using Machine Learning for Next-Generation Cyber Defense

From insiders to sophisticated external attackers, the reality of cyber security today is that the threat is already inside. A fundamentally new approach to cyber defense is needed to detect and investigate these threats that are already inside the network - before they turn into a full-blown crisis. 

Based on unsupervised machine learning and probabilistic mathematics developed by specialists from the University of Cambridge, new ?immune system' technologies are capable of learning the ?self' of an organization. By analyzing every network, device, and user, and modeling them as they go about their day-to-day activity, the Enterprise Immune System can establish a highly accurate understanding of normal behavior. It can therefore spot abnormal activity as it emerges, and even take precise, measured actions to automatically curb the threat. 

Rules and signatures are not keeping pace with today's rapidly evolving cyber attacks. The Enterprise Immune System represents a fundamental step-change in automated cyber defense, is relied upon by organizations around the world, and can cover up to millions of devices. 

In this session, learn:

  • How new machine learning and mathematics are automating advanced cyber defense
  • Why 100% network visibility allows you to detect threats as they happen, or before they happen
  • How smart prioritization and visualization of threats allows for better resource allocation and lower risk
  • Real-world examples of unknown threats detected by ?immune system' technology

Sponsored by:

Darktrace View details

 
 
 

12:05 pm - 12:30 pm

Executive Exchange

 

Executive Visions

What can be done about the talent short-fall?

According to The Economist Intelligence Unit "66% of cybersecurity job openings cannot be filled by skilled candidates". CSO Online reports "1 mission cybersecurity job openings in 2017". These stats raise a major concern for our industry. Are these stats puffed up or overstated? What is going on in Alberta? When you need skills are they out there? What skills are in demand? 

 And Gartner suggest "95% of security failures in the cloud by 2020 will be due to human error". 

 Is complexity the problem? Are we not doing the basics such as patching systems regularly? Is there hope of machine learning and artificial intelligence going to fill the gap? What new skills are going to be needed to leverage new machine learning automation? 

 Join our panelists for a rousing debate on the skills issues we are facing.

Moderated by:

Michael Primeau, President, ISC2 Alberta Chapter

 

Panelists:

Kalvin Falconar, Board Member, (ISC)2

 

James Callaghan, Chief Technologist, WestJet Airlines View details

 
 

Hani Mansi, Director, Cybersecurity (CISO), ATCO Ltd

 
 

12:35 pm - 1:20 pm

Networking Luncheon

 

1:25 pm - 1:50 pm

Executive Exchange

 

Think Tank

Shadow IT - To Embrace or Eliminate?

Best practice in most enterprises, at least as far as the CIO and CISO goes, is to squash Shadow IT wherever it is encountered. Shadow IT, the argument goes, leads to a world of data and integration problems for the IT department, and significant amounts of unknown and unquantifiable risk for the information security group. A small but vocal minority however is beginning to advocate for Shadow IT as a catalyst of innovation, citing the increases in productivity and creativity by allowing enterprise staff to find their own out of the box solutions to organizational problems. CISOs can allow their organizations to have their cake (Shadow IT) and eat it too (still be secure) by following a few simple steps that allow them to build in security regardless of user activity. 

Takeaways: 
  • Shadow IT is not malicious activity; it is simply the Line of Business user community looking to be efficient and effective 
  • A well-developed security program can take Shadow IT into account and incorporate protection mechanisms that allow end user flexibility 
  • Embracing Shadow IT does not mean no holds barred and end users need to understand the limit of the boundaries and the reason for their existence

Presented by:

Ray Welshman, VP Information Technology / CIO, Liquor Stores North America, Ltd. View details

 
 

Think Tank

Gibsons Energy- Journey into IOT

In Canada, Gibsons has enjoyed an established presence as an integrated, midstream service provider to oil and gas companies for more than 60 years- from crude oil to liquids and refined products. 

But despite its success, advances in technology have not gone unnoticed by executive management and the organization as a whole. Against the backdrop of fluctuating commodity prices, the company is making a concerted effort to adopt the Internet of Things (IoT) through four distinct goals: Optimize operations- reduce or eliminate the time and effort spent collecting sensor data manually 

  1. Improve equipment reliability- reduce downtime and subsequent potential loss of business 
  2. Minimize risk to health and safety- reduce manual tasks involved in collecting information in hazardous environments
  3. Create new value- provide information to decision makers to be able to answer questions in near real-time 

In this session we will take us through the successful journey of implementing IoT solutions at Gibsons including the lessons learned along the way.

 

1:55 pm - 2:20 pm

Executive Exchange

 

Share:

Executive Boardroom

The Year of Ransomware: Can Technology Alone Prevent Phishing Attacks and Breaches?

As ransomware and phishing attacks continue to grow in number and sophistication, organizations need to reconsider their current security strategy. Companies continue to invest billions of dollars in technology to shore up their defenses against these threats. But is that enough? Is complete reliance on technology the answer? Or should we focus on the human and human behavior?

Sponsored by:

PhishMe View details

 
 
 

2:25 pm - 2:50 pm

Executive Exchange

 

Share:

Executive Boardroom

How to Reinvent your Company's Future by Investing in Disruptive IT

Business strategy and technology have become inseparable - and it's changing how the game is played. This session will help you define the disruptive architecture needed to build the technology innovations that will deliver the most value to your organization - and demonstrate this value to your company's stakeholders. 

Join IBM's distinguished engineer, Doug Kinnaird, to discover:

  • How to ensure that your IT strategy and capabilities are aligned to realize business transformation.
  • Best practices and examples that will guide your cognitive journey including where to best apply infrastructure as a service (IaaS) cognitive technologies.

Sponsored by:

IBM View details

 
 
 

2:55 pm - 3:20 pm

Executive Exchange

 

Share:

Think Tank

The Unbearable Lightness of Digital Transformation

Building a Disruptive Technology Digital team. To become fully digital enterprises, you need to shift the focus inward and innovate the employee experience. Is this defined as how employees feel about their organizations with regard to both opportunities for growth/skills development, and employees' willingness to continue to work for their current firms? Use digital DNA behaviors. 

Takeaways: 

  • Look after -Capability Planning, Innovation, Strategic Intelligence, Predictive Analytics, Disruptive Technology, Enterprise Architecture, Strategic Roadmap, M&A, Patents and Communication.

Presented by:

Jason Lamont, Managing Director of IT Innovation and Emerging Technology, ATB Financial View details

 
 
 

3:25 pm - 3:35 pm

Afternoon Networking Coffee Break

 

3:40 pm - 4:05 pm

Executive Exchange

 

Share:

Executive Boardroom

Leveraging Connectivity: Join Axia FibreNet for an Innovation Showcase

Innovative solutions that streamline processes and ensure operational efficiencies are invaluable to your organization. With the right network and toolkit, you can continue to evolve your business through a secure connection with speed, performance, and reliability. 

Is your organization set up to make use of today's state-of-the-art solutions? If not, you deserve a seat at the table. 

In this Innovation Showcase, Jordan Allred will unearth the hottest cloud ecosystems in a quick-hit format - giving you a firsthand look at the solutions and services that are contributing to success at some of the top Alberta enterprises. The information shared, in this session, will give you tools to optimize cloud adoption and continue saving substantial IT spend.

Sponsored by:

Axia FibreNet View details

 
 
 

4:10 pm - 4:35 pm

Executive Exchange

 

Think Tank

Disrupting Markets with Disruptive Technologies

While the combination of Social, Mobile, Analytics, and Cloud have been present and disrupting IT departments and enterprises as a whole for over two years now, in many ways organizations have still not fully embraced them, have still not fully leveraged them. These new platforms allow organizations radically new ways to go to market, allowing for broad scale deployment of systems of engagement that create dynamic relationships with clients and prospects. Finding the resources, wherewithal, and ability to fully commit to these technologies and the capabilities they create has proven to be a struggle for many, but a struggle that can be overcome by leveraging the right partners that bring the right skills and experiences to bear.

Takeaways:

  • Social, Mobile, Analytics, and Cloud are all here to stay; each one adds value to enterprises but collectively that value increases exponentially
  • The manner in which these technologies are implemented, operated, and utilized is different than the foregoing systems of record we are used to
  • Unique skills and capabilities are required to leverage the power and value of these platforms, skills and capabilities that can be in short supply

Presented by:

James Callaghan, Chief Technologist, WestJet Airlines View details

 
 
 

4:40 pm - 5:20 pm

Executive Visions

Facilitating Technology-Enabled Business Transformation

The role of the modern IT Executive is more complex than it has ever been before, not just because the technology landscape has become more complex, but also because increasingly IT execs have had to become a business-focused executive, not just a technologist. Long have we talked about the CIO and CISO getting a seat at the table but modern businesses are now demanding that their technology impresario join them and leverage his deep and rich technical acumen to allow the organization as a whole to better position itself for market-place success. To be successful, CxOs need to invest in themselves, in their personnel, and in the right technologies to allow them to position the IT department to proactively address business needs as an innovator and driver, rather than order-taker and enabler.

Takeaways:

  • IT leadership can no longer be simply technology focused, but must instead take their visibility into business process and become business focused
  • A broader business-focus does not preclude maintaining technology excellence however and indeed may demand more of it than ever before
  • Success for CxOs will be measured not in how they can enable enterprise decisions, but in how they can drive growth

Moderated by:

James Ross, President and Principal Consultant, Ignite Technovations Group View details

 
 

Panelists:

Tony Khoo, Manager Advanced Analytics & Data Science, Enbridge View details

 
 

Helen Knight, Director of IT, Calgary Drop-In & Rehab Centre Society View details

 
 

Mike Maxwell, Chief Information Officer, Calgary Airport Authority View details

 
 

Presented by:

Jesse Tutt, IT Manager, Alberta Health Services View details

 
 
 

5:20 pm - 5:30 pm

Thank You Address and Closing Remarks

Presented by:

James Ross, President and Principal Consultant, Ignite Technovations Group View details

 
 
 

5:30 pm - 7:00 pm

Cocktail Reception